MM
Mongamele M
1 reviews | Active since Jun 2016
07 Feb 2022, 10:18
Cosmo Sky City
When one is in the process of buying at Sky City the service is marvelous, however when you need to lodge a complaint there is absolutely zero contact or assistance, I've been trying the Client Care number since friday, this morning I got through only to be told to log a complaint online, you go online using different browsers and there is no option to log a query, just a blank page. In the interim the storm is damaging my property and there is zero assistance from Cosmo, so much for a "world class" development, its been issues from the get-go and no accountability nonwhatsoever
Helpful (0)
Replies (4)0
Replies (4)
Cosmopolitan Projects's replyOfficial
07 Feb 2022, 21:14Good Evening Client Mzangwe
Our ref: 196 Watervalspruit
Unfortunately I was not able to make telephonic contact with you. I have sent you a text direct. Kindly respond with a suitable time for me to call you. As per my text kindly sent photos direct to my whatsapp so we can assess and arrange inspection.
Kind regards
Isalina Barreot
Our ref: 196 Watervalspruit
Unfortunately I was not able to make telephonic contact with you. I have sent you a text direct. Kindly respond with a suitable time for me to call you. As per my text kindly sent photos direct to my whatsapp so we can assess and arrange inspection.
Kind regards
Isalina Barreot
Best regards,
Cosmopolitan Projects's reply07 Feb 2022, 21:14
Official
Good Evening Client Mzangwe
Our ref: 196 Watervalspruit
Unfortunately I was not able to make telephonic contact with you. I have sent you a text direct. Kindly respond with a suitable time for me to call you. As per my text kindly sent photos direct to my whatsapp so we can assess and arrange inspection.
Kind regards
Isalina Barreot
Our ref: 196 Watervalspruit
Unfortunately I was not able to make telephonic contact with you. I have sent you a text direct. Kindly respond with a suitable time for me to call you. As per my text kindly sent photos direct to my whatsapp so we can assess and arrange inspection.
Kind regards
Isalina Barreot
Best regards,
MM
Mongamele M's updateReviewer Update
09 Feb 2022, 14:03Afternoon Isalina, as per our whatsapp discussion, I've been waiting from yesterday and no one has called or come through, if you can please get someone to call, I only took a limited time off work, thanks you
MM
Mongamele M's update09 Feb 2022, 14:03
Reviewer Update
Afternoon Isalina, as per our whatsapp discussion, I've been waiting from yesterday and no one has called or come through, if you can please get someone to call, I only took a limited time off work, thanks you
MM
Mongamele M's updateReviewer Update
18 Feb 2022, 10:31image.png 273.44 KBDespite all those discussions and whatsapp communications I'm still stuck with the situation as is, after taking time off and waiting for people who never showed and who are never available on the phone, this is reallly what it is about, Im now at my wits' end, anyone who has advise on resolution please make contact
MM
Mongamele M's update18 Feb 2022, 10:31
Reviewer Update
image.png 273.44 KBDespite all those discussions and whatsapp communications I'm still stuck with the situation as is, after taking time off and waiting for people who never showed and who are never available on the phone, this is reallly what it is about, Im now at my wits' end, anyone who has advise on resolution please make contact
Cosmopolitan Projects's replyOfficial
24 Feb 2022, 15:01Good Afternoon Mongamele M
Our ref WS196
We confirm that we have attended investigation at your house and await final report. We will be in contact with you direct in this week.
Kind regards
Isalina Barreto
Our ref WS196
We confirm that we have attended investigation at your house and await final report. We will be in contact with you direct in this week.
Kind regards
Isalina Barreto
Best regards,
Cosmopolitan Projects's reply24 Feb 2022, 15:01
Official
Good Afternoon Mongamele M
Our ref WS196
We confirm that we have attended investigation at your house and await final report. We will be in contact with you direct in this week.
Kind regards
Isalina Barreto
Our ref WS196
We confirm that we have attended investigation at your house and await final report. We will be in contact with you direct in this week.
Kind regards
Isalina Barreto
Best regards,