KM
Kefilwe M

1 reviews | Active since Jul 2019

18 Feb 2022, 11:01

Bad service

It started bad with their rude agent who kept loosing documents and re requesting and was told she has long service as a response and they do not know why she was loosing documents and kept delaying the process

Then continued with a different agent to close off, yo they never update you on anything what so ever on the building progress you must keep chasing, I tried calling their client service but as soon as the refer you to Cradlestone-Mindalore people it hangs up.

I hope I wont regret using Cosmo to assist me in getting a home.

0
Replies (2)
Cosmopolitan Projects
Cosmopolitan Projects's reply18 Feb 2022, 14:43
Official
Good Afternoon Kefilwe M

Our *** ML 

Thank you for taking  my call earlier.  I do apologize that our sales team did not come back to you with more comprehensive feedback on delivery of your house.

Our contractor and PM are going to check on your house on site and come back to me with an anticipated time line.

I will call you direct before close of business today.

Kind regards
Isalina Barreto 


KM
Kefilwe M's update06 Apr 2022, 12:33
Reviewer Update
Good day Isalina

Do you have an update, I have since been waiting for an update, this is really draining if I must chase after your team for an update.

Regards K