tK
tintswalo K
1 reviews | Active since Nov 2018
10 Nov 2018, 22:32
bad service
I have reported my geyser maybe a month ago but no one is willing to help me and now i have another problem the ceiling is falling even if i can report it it means i will be ignored just like the geyser issue your service is really bad. my stand no is 8643 windmill park.
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Replies (2)
Cosmopolitan Projects's replyOfficial
12 Nov 2018, 08:37Dear Client
I am tracking your repair in the system.
I will give you feedback.
Kind regards
Isalina Barreto
Manager: Client LIaison & Brand Management
Cosmopolitan Projects's reply12 Nov 2018, 08:37
Official
Dear Client
I am tracking your repair in the system.
I will give you feedback.
Kind regards
Isalina Barreto
Manager: Client LIaison & Brand Management
Cosmopolitan Projects's replyOfficial
16 Nov 2018, 17:10Dear Client
Our log details for easy reference: 8643W
Transaction Status: House occupied August 2018
Closure: Per our discussion today. We are pleased that your have confirmed your geyser is working perfect and you are satisfied. The repair was done13 November. We apologise that we did not act in the emergency time frame.
We thank you for your post. It has alerted us to difficulties being experienced by our emergency repair team. We are addressing these to improve on this division.
Kind regards Isalina BarretoManager: Client Liaison & Brand ManagementTel: ***
Cosmopolitan Projects's reply16 Nov 2018, 17:10
Official
Dear Client
Our log details for easy reference: 8643W
Transaction Status: House occupied August 2018
Closure: Per our discussion today. We are pleased that your have confirmed your geyser is working perfect and you are satisfied. The repair was done13 November. We apologise that we did not act in the emergency time frame.
We thank you for your post. It has alerted us to difficulties being experienced by our emergency repair team. We are addressing these to improve on this division.
Kind regards Isalina BarretoManager: Client Liaison & Brand ManagementTel: ***