1 reviews | Active since Jun 2014
Bad Overall Service With Cosmopolitan
<p>Hi</p> <p>Anyone looking to buy a new house with cosmopolitan be alert out there we got terrible before and after service.</p> <p>We moved in our new home at Kibler Park in November 2015 only to find today at City Power that we are using ****** boxes that Cosmopolitan claimed to have paid for it legally when buying electricity the meter number does not reflect the house owner and yet Cosmopolitan is washing their hands from the mess they did.</p> <p>They claimed to have paid city power for normalization of electricity however when we get to city power none of our details are there. Now we are being disconnected because they suspect we are connecting *******ly.</p> <p>Be sure to check all your facts when buying a house from cosmopolitan so that you don’t get a shock of your life like we did.</p>
Dear Client
Thank you for bringing your complaint to our attention. We would like to investigate your matter further.
We will contact you within three days.
Alternatively, should you want to contact us, see my details below.
Kind regards
ISALINA
BARRETO
Manager: Client Service & Brand Management
***
isalina@cosmo,joburg
Dear Client
Thank you for bringing your complaint to our attention. We would like to investigate your matter further.
We will contact you within three days.
Alternatively, should you want to contact us, see my details below.
Kind regards
ISALINA
BARRETO
Manager: Client Service & Brand Management
***
isalina@cosmo,joburg
Hi Isalina
Thanks will wait for your call and just so you know I have had meetings with City Powers managers and have also a recorded conversations with them, have also taken my case to NERSA (NATIONAL ENERGY REGULATOR) as my query is still not yet resolved to date. Also have a happy letter I signed that does specifically say that I was never issued with the key pad and that normalization still need to be done which was never done. There is nothing as bad as when one wants to do the right thing and then you get blamed for things you don’t know.
Regards
Thulani
Hi Isalina
Thanks will wait for your call and just so you know I have had meetings with City Powers managers and have also a recorded conversations with them, have also taken my case to NERSA (NATIONAL ENERGY REGULATOR) as my query is still not yet resolved to date. Also have a happy letter I signed that does specifically say that I was never issued with the key pad and that normalization still need to be done which was never done. There is nothing as bad as when one wants to do the right thing and then you get blamed for things you don’t know.
Regards
Thulani
Good Afternoon Thulani
I have it as matter resolved. Please confirm you have been resolved at City Power.
Kind regards
Isalina
Good Afternoon Thulani
I have it as matter resolved. Please confirm you have been resolved at City Power.
Kind regards
Isalina