1 reviews | Active since Jan 2018
Bad Bad Customer Service and Houses
I moved in to my house on the 16October2021 2 months later my kitchen door broke and my oven is not working. I logged a call on the Cosmopolitan website on 12th December and till today I have not been assisted - Someone came to my house on the 10th of January to have a look at the door and oven and promised me someone will attend to the issue. From the the day I moved in I have been experiencing bad service first it was my shower then my bedroom window which is still not fixed.
I dont think its right to treat your customers this way. You guys are quickly to promise us the world but when it comes to complaints a person must follow up everyday to still not get assisted.
3months in my house and walls are already cracking - we paying a fortune for these houses but the houses are not up to standards I regret the day I signed for this S*** house and now I am stuck cause who would want to buy junk like this
Reference for call logged 90496 Stand no 29328
Our *** WS
We confirm we have received your post and will make contact direct with you.
Kind regards
Isalina Barreto
Our *** WS
We confirm we have received your post and will make contact direct with you.
Kind regards
Isalina Barreto
Our *** PR
Per our telephone call we comfirm that we have arranged with you to attend all concerns now with our "After 3 Months" occupation repairs.
Our client service team will work with you direct to ensure conclusion of the after occupation milestone at "3 months occupied" repairs.
Kind regards
Isalina Barreto
Our *** PR
Per our telephone call we comfirm that we have arranged with you to attend all concerns now with our "After 3 Months" occupation repairs.
Our client service team will work with you direct to ensure conclusion of the after occupation milestone at "3 months occupied" repairs.
Kind regards
Isalina Barreto
I am still waiting for someone to come and fix , I completed the 3months inspection form and sent it on Monday , it rained again last night and my kitchen was flooded
I am still waiting for someone to come and fix , I completed the 3months inspection form and sent it on Monday , it rained again last night and my kitchen was flooded
We have your valid job card. It will be attended as soos as possible.
We are in a back log with the continous rains.
Unfortunately our roofers cannot affect repairs until we have a halt in the rains.
KInd regards
Isalina Barreto
We have your valid job card. It will be attended as soos as possible.
We are in a back log with the continous rains.
Unfortunately our roofers cannot affect repairs until we have a halt in the rains.
KInd regards
Isalina Barreto