SM
Skhumbuzo M

1 reviews | Active since Jan 2018

25 Jan 2018, 15:25

Bad after sales service

I bought a house last year, and when I moved in I noticed the are cracks on the walls, I called and the people came to patch them only for them the re appear on the same places again and now no one wants to come and fix it.

0
Replies (2)
Cosmopolitan Projects
Cosmopolitan Projects's reply07 Feb 2018, 13:25
Official

Dear Client

I am not able to see your particulars on Hallo Peter, kindly e-mail or contact me so that I can investigate.

***rg

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Kind regards

Isalina Barreto

Cosmopolitan Projects
Cosmopolitan Projects's reply11 Jul 2018, 09:10
Official

Dear Client

Our log details for easy *** P

Transaction Status: House handed over to you November 2016

Closure: We have repaired the cracks as at 5 July. We have confirmed this via our internal controls. I have tried to reach you to confirm with you direct. I hope you receive my voicemail. At this stage we have closed our file as works completed. Please contact me if there are any problems.

Kind regards Isalina Barreto

Manager: Client Liaison & Brand Management

Tel: ***