LM
Lerato M

1 reviews | Active since Nov 2016

03 Nov 2016, 09:22

Attempted Credit Card application ***** since applying for house through Cosmo

<p>Ever since applying for a home with Cosmo projects and after having been informed I was approved by Standard Bank. .....have been getting calls from SBSA regarding an online credit card application that I supposedly made. </p> <p> </p> <p>I have to wonder if our details are treated with confidentiality or Cosmopolitan Agents are in on it. This is only happening conveniently after having given my details to cosmo this is including paylslips, bank statements, ID etc!!! I'm getting sick of it. </p>

0
Replies (2)
Cosmopolitan Projects
Cosmopolitan Projects's reply09 May 2017, 12:04
Official

Dear Client

Thank you for bringing your complaint to our attention. We would like to investigate your matter further.

We will contact you shortly.

Alternatively, should you want to contact us, see my details below.

Kind regards

ISALINA
BARRETO
Manager: Client Service & Brand Management

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isalina@cosmo,joburg

Cosmopolitan Projects
Cosmopolitan Projects's reply18 Sept 2017, 16:45
Official

Dear Client

Cosmopolitan is striving to improve our client’s experience and our service. Your input will assist us to be better.

We want to ensure that all our historic complaints were resolved. We would like to confirm with you whether your complaint was indeed resolved?

Kindly advise.

Much appreciated.

Kind regards

ISALINA
BARRETO
Manager: Client Service & Brand Management

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