DVdM
Daleen Van der Merwe
1 reviews | Active since Feb 2014
24 Sept 2022, 12:15
Cosmo pools kept to the given timeframe and started with the installation as promised
Cosmo pools kept to the given timeframe and started with the installation as promised. I do feel that they rushed a little bit with the installation and did not wait for the bags and cement around the pool to properly settle and dry before installing the coping. Hence the grout has started to crack. The pool is nice and level, but the coping is very uneven and quite unneat. Not what I was hoping for. I would use Cosmo pools for my pool installation, but I would recommend using someone else for the coping/paving.
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Cosmo Pools's replyOfficial
24 Sept 2022, 12:25Dear Daleen, we duly take note of your comments. Cosmo Pools Gauteng value their customers for life, it’s not just business it’s a relationship. Thank you for entrusting us with your project. Wishing you and your family many memorable moments in and around your new pool. As for when you need us, we always remain a phone call or WhatsApp away. Keep swimming. Much love #TeamCosmo
Cosmo Pools's reply24 Sept 2022, 12:25
Official
Dear Daleen, we duly take note of your comments. Cosmo Pools Gauteng value their customers for life, it’s not just business it’s a relationship. Thank you for entrusting us with your project. Wishing you and your family many memorable moments in and around your new pool. As for when you need us, we always remain a phone call or WhatsApp away. Keep swimming. Much love #TeamCosmo