Based on recent customer reviews, Cosmo Pools is consistently praised for delivering professional pool installations, renovations, and repairs across South Africa. Customers repeatedly highlight Westley's clear communication and guidance, alongside Sipho, JP, Jaques, Levy and Christo for their dedicated workmanship. A recurring theme is the smooth project flow from planning to handover, with many noting work completed ahead of schedule. Clients describe the company as reliable, affordable and trustworthy, with strong aftersales support. A minor recurring concern relates to the rubble removal team, though this is overshadowed by overwhelmingly positive sentiment.
TrustIndex
7.4
Reply Time
1h 50m
NPS Score
85
Recommended: Very Likely
Nov '25 - Oct '26
Frequently Asked Questions About Cosmo Pools
What do customers say about Cosmo Pools?
Based on recent customer reviews, Cosmo Pools is consistently praised for delivering professional pool installations, renovations, and repairs across South Africa. Customers repeatedly highlight Westley's clear communication and guidance, alongside Sipho, JP, Jaques, Levy and Christo for their dedicated workmanship. A recurring theme is the smooth project flow from planning to handover, with many noting work completed ahead of schedule. Clients describe the company as reliable, affordable and trustworthy, with strong aftersales support. A minor recurring concern relates to the rubble removal team, though this is overshadowed by overwhelmingly positive sentiment.
Is Cosmo Pools trustworthy?
Cosmo Pools has a TrustIndex of 7.4 out of 10 on Hellopeter, based on 11 reviews in the last 12 months. Hellopeter has tracked Cosmo Pools across 382 total reviews. How is the TrustIndex calculated? →
Recent reviews (11)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jun 2026
It was an absolute pleasure to experience the professional way they handle the process from start to finish
It was an absolute pleasure to experience the professional way they handle the process from start to finish. They are efficient, know their job and a pleasure to deal with. I will recommend them for anyone that considers to install a swimming pool.
1 reviews | Active since Jun 2026
It was an absolute pleasure to experience the professional way they handle the process from start to finish
It was an absolute pleasure to experience the professional way they handle the process from start to finish. They are efficient, know their job and a pleasure to deal with. I will recommend them for anyone that considers to install a swimming pool.
1 reviews | Active since Dec 2017
Great Service and Excellent Swimming Pool.
I recently installed the Corfu Square Bay fibre glass swimming pool with Cosmo Pools. Their service was exceptional. They kept us updated throughout the process. They invoiced me correctly from the beginning and there was no hidden cost. The staff was very friendly and they did a great job. I also installed the headpump and when they did the hand over they also showed me how to use the head pump and the normal swimming pool pump. They are very good at what they do. The swimming pool actually looks far better than I imagined it would. I would definitely recommend Cosmo Pools to anybody that would like to install a swimming pool. Big thank you to Cosmo Pools for your great service and exceptional product.
1 reviews | Active since Dec 2017
Great Service and Excellent Swimming Pool.
I recently installed the Corfu Square Bay fibre glass swimming pool with Cosmo Pools. Their service was exceptional. They kept us updated throughout the process. They invoiced me correctly from the beginning and there was no hidden cost. The staff was very friendly and they did a great job. I also installed the headpump and when they did the hand over they also showed me how to use the head pump and the normal swimming pool pump. They are very good at what they do. The swimming pool actually looks far better than I imagined it would. I would definitely recommend Cosmo Pools to anybody that would like to install a swimming pool. Big thank you to Cosmo Pools for your great service and exceptional product.
1 reviews | Active since May 2026
Cosmo Pools
Choosing Cosmo Pools for our new fiberglass swimming pool was one of the best decisions we made for our home! From the initial consultation to the final installation, the entire process was seamless and incredibly professional. Their team truly lives up to their reputation for excellence, treating our project with the same dedication they show for their award-winning pools. The quality of the fiberglass shell is outstanding, and the quick installation (just 5-7 days!) meant we were enjoying our new 'slice of paradise' in no time.
1 reviews | Active since May 2026
Cosmo Pools
Choosing Cosmo Pools for our new fiberglass swimming pool was one of the best decisions we made for our home! From the initial consultation to the final installation, the entire process was seamless and incredibly professional. Their team truly lives up to their reputation for excellence, treating our project with the same dedication they show for their award-winning pools. The quality of the fiberglass shell is outstanding, and the quick installation (just 5-7 days!) meant we were enjoying our new 'slice of paradise' in no time.
1 reviews | Active since Feb 2026
Westley se kommunikasie was goed, gesukkel met rommel span
Westley se kommunikasie was goed, gesukkel met rommel span. digging span was oke. Sipho en sy span was fantasties.
1 reviews | Active since Feb 2026
Westley se kommunikasie was goed, gesukkel met rommel span
Westley se kommunikasie was goed, gesukkel met rommel span. digging span was oke. Sipho en sy span was fantasties.
1 reviews | Active since Jan 2026
It really was a pleasant experience
It really was a pleasant experience. Westley is focussed to satisfy your needs and went the extra mile, good communicator. The work rate of the crew digging the hole was spectacular. Sipho and his team doing the installation was very professional. Magnificent and highly recommended company.
1 reviews | Active since Jan 2026
It really was a pleasant experience
It really was a pleasant experience. Westley is focussed to satisfy your needs and went the extra mile, good communicator. The work rate of the crew digging the hole was spectacular. Sipho and his team doing the installation was very professional. Magnificent and highly recommended company.