sM
shana M

1 reviews | Active since Feb 2014

31 Jan 2023, 03:31

USELESS NETWORK.. DO NOT SIGN UP WITH CORELINK

It's been Almost a Week since Corelink installed their Router in my Private Residence & I am beyond the point of Being Disgusted at their "Network & Service"... Three Routers later (all changed on the same day) I Waa told by their technician that these were ALL faulty routers hence me being unable to log in or receive visibility on other devices or the pass key wasn't valid anymore... The Excuses Just Kept Flowing without any Resolve. I have been messaging 3x Key role players who are in charge of The Shakaskraal Region in KZN.. the ONLY person who has assisted me with an Educated Mindset is ZAMA (I was told she is head of Tech Support)... So after much Issues, Endless Whatsapp Messages & Frustration, my Router was sorted out yesterday morning (30/01/2023),we received a few hours of connectivity BUT Then Were Kicked Off The Network Once Again! I mean GET REAL GUYS! What type of Fly By Night Company is This? Why are They Being ALLOWED to be linked to Big Names like Metro Fibre? They are giving you a Bad Name PLUS Wasting the Publics Time and Money (let alone our SANITY)... I have had to literally meditate in order to calm myself down.. I moved over from The Rain Network (which was bad but gosh Corelink takes every Dubious award there possibly could be).

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Replies (1)
Corlink Networks
Corlink Networks's reply31 Jan 2023, 09:26
Official
Good Day Shana

We are sad to hear about your experience with Corlink and the staff. 

We sincerely apologize for any inconvenience you may have experienced due to your connectivity. Customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.

Someone will contact you shortly to try and resolve the issue.

Best Regards
Corlink Team

Best regards,