MM
Matshediso M
1 reviews | Active since Apr 2013
12 Aug 2021, 12:55
Zero Customer service on repair of 8 month old couch
I sent coricraft an email on the 5th of August advising them of a broken chesterfield leg for my couch that is less than a year old. I received an auto response and nothing since then. Who is supposed to help me?
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Replies (2)
Coricraft Group's replyOfficial
17 Aug 2021, 10:17Dear Matshediso M
Thank you for taking the time to post about your Coricraft experience.
Your post has been assigned to our Customer Care support team and an agent will be in contact with you shortly.
Kind regards,
The Coricraft team
Coricraft Group's reply17 Aug 2021, 10:17
Official
Dear Matshediso M
Thank you for taking the time to post about your Coricraft experience.
Your post has been assigned to our Customer Care support team and an agent will be in contact with you shortly.
Kind regards,
The Coricraft team
MM
Matshediso M's updateReviewer Update
29 Sept 2021, 09:21Thank you. I was contacted and an assessor came to view my couch. My couch is due to be picked up for repairs.
MM
Matshediso M's update29 Sept 2021, 09:21
Reviewer Update
Thank you. I was contacted and an assessor came to view my couch. My couch is due to be picked up for repairs.