KS
Kgaugelo S
1 reviews | Active since Sept 2013
09 Mar 2015, 15:17
wrong order,dirty goods and bad attitude
About last year October I purchased goods from Coricraft ,this year they had them delivered ,but wrong products were delivered ,I gave them the another chance to rectify their mistake ,last weekend they came to deliver the products again but this time the right order that was dirty, extremely dirty like I bought it as some second hand warehouse .I paid a lot of money for those products to just have them treating me unfairly .CORICRAFT PRETENTS TO BE A GOOD QUALITY PROVIDER STORE AND THEY ARE NOT BECAUSE THERE'S NO WAY THAT PEOPLE WHO KNOW QUALITY WOUL
Helpful (0)
Replies (1)0
Replies (1)Coricraft Group's replyOfficial
11 Mar 2015, 16:34Hello kgaugeloSekgoela,
I apologise for the dirty product you received ,we will replace them for you with pleasure .
Our call centre will contact you to arrange the exchange and assembly of the one bed . We will also pass an in store credit on your account .
kind regards,
Olga de Pinho
Quality Manager
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I apologise for the dirty product you received ,we will replace them for you with pleasure .
Our call centre will contact you to arrange the exchange and assembly of the one bed . We will also pass an in store credit on your account .
kind regards,
Olga de Pinho
Quality Manager
***
***
Coricraft Group's reply11 Mar 2015, 16:34
Official
Hello kgaugeloSekgoela,
I apologise for the dirty product you received ,we will replace them for you with pleasure .
Our call centre will contact you to arrange the exchange and assembly of the one bed . We will also pass an in store credit on your account .
kind regards,
Olga de Pinho
Quality Manager
***
***
I apologise for the dirty product you received ,we will replace them for you with pleasure .
Our call centre will contact you to arrange the exchange and assembly of the one bed . We will also pass an in store credit on your account .
kind regards,
Olga de Pinho
Quality Manager
***
***
