mG
mbali G
1 reviews | Active since Sept 2014
27 Aug 2024, 16:37
Worst service
Ever since from my last review regarding my couch being picked up to be fixed, I haven't got any assistance instead they call and tell me the pick up dates and tell me that I have to agree with their times whilst I'm telling them that I'm a busy person and all I'm asking is for them to call me the day before pick up for confirmation but clearly we can't agree on that and now it's been months with their broken couch but I paid for it in full with no hassles. I'm beyond disappointed 😞
Helpful (0)
Replies (2)0
Replies (2)
Coricraft Group's replyOfficial
29 Aug 2024, 15:39Dear Mbali,
We appreciate you taking the time to share your experience with us.
Our team has made several attempts to pick up your couch, but we’ve either been unable to reach you or your specific timing preferences haven’t aligned with our available slots. Today, we tried to contact you again, but unfortunately, there was no answer.
Please kindly revert back to us by contacting us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
Our team has made several attempts to pick up your couch, but we’ve either been unable to reach you or your specific timing preferences haven’t aligned with our available slots. Today, we tried to contact you again, but unfortunately, there was no answer.
Please kindly revert back to us by contacting us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Coricraft Group's reply29 Aug 2024, 15:39
Official
Dear Mbali,
We appreciate you taking the time to share your experience with us.
Our team has made several attempts to pick up your couch, but we’ve either been unable to reach you or your specific timing preferences haven’t aligned with our available slots. Today, we tried to contact you again, but unfortunately, there was no answer.
Please kindly revert back to us by contacting us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
Our team has made several attempts to pick up your couch, but we’ve either been unable to reach you or your specific timing preferences haven’t aligned with our available slots. Today, we tried to contact you again, but unfortunately, there was no answer.
Please kindly revert back to us by contacting us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
mG
mbali G's updateReviewer Update
29 Aug 2024, 17:48Hi
I only saw 1 missed call and no other attempts there after today and I was at work.
I only saw 1 missed call and no other attempts there after today and I was at work.
mG
mbali G's update29 Aug 2024, 17:48
Reviewer Update
Hi
I only saw 1 missed call and no other attempts there after today and I was at work.
I only saw 1 missed call and no other attempts there after today and I was at work.