Worst Service Ever

<p>I got a quotation for a single Eliot chair on Sunday 17th April, which I paid for on the 19th of April. <br /> I emailed our consultant Helen to inform her of the payment & to make sure that they received the payment.<br /> She then informed met that it will take 4-6 weeks to manufacture, which we knew. so I eagerly waited for them to contact me, letting me know the chair is ready.<br /> <br /> Sunday 28th of May, I was at the Brooklyn Mall, so I popped into the store, to quickly enquire about our chair. The lady that I spoke to, looked up my info on the computer & told me that the chair is finished and it will be brought to pta tot the Silverton Warehouse as arranged with Helen. The lady then also said she will phone the Warehouse in JHB to confirm the order being delivered at the Silverton Warehouse. <br /> <br /> I then phoned on Wednesday the 1st to find out if the chair has been delivered to the Silverton Warehouse. The lady on the phone said that the chair will only arrive there between Thursday or Tuesday. But the Warehouse will contact me when it arrives.<br /> <br /> Again I waited until Thursday, when no one called me, I phoned the Warehouse myself and asked if my chair has arrived. The person said that their warehouse is full, there is no space for new stock and nothing was arranged with them. So now I phoned the Brooklyn Branch again - The lady then said, she will find out for me what's going on and get back to me, a few minutes later she phoned me back to say that she will have to contact the JHB warehouse and ask them if the chair will go onto the delivery truck to Silverton & then let me know what they said. She never phoned me back.<br /> <br /> Friday I phone wanting know what's going on & why no has phoned me back. Only to have to explain everything all over again, So the lady Ofentse said she will find out from Helen (she not working today) what was going on & to also talk to the manager. 3 hours later still no call back, so I phoned again. Ofentse was not there & the lady said she will ask her to contact me when she gets back. An hour later Ofentse contacted me telling me that she phoned the warehouse and she will have to talk to the manger to find out what's going on, but unfortunately the warehouse manger was not there so she will have to phone Sa****ay to talk tot the manager.<br /> <br /> My husband meanwhile phone the warehouse and they said they have not received any stock this week and they will only get a delivery by Wednesday. This is just terrible!!!!!!! and next week when we phone, what will they say then. <br /> <br /> Does anyone know what is going on there, how long will I have to wait for my order???????</p> <p>I would have thought that a floor manger would have taken this over by now & give me a call. If I knew this would have been such a unpleasant journey I would have never bought the chair from Coricrafts. </p>