nN
nadia N

1 reviews | Active since May 2015

23 Feb 2016, 09:40

Worst Service ever!

Email was send yesterday to the Manager, and still no response, absolutely pathetic! Se my email. I have pictures as well. <br> <br> Good day Tim.<br> <br> Trust you are doing well, I am not so sure that I am.<br> <br> We received our Dining Room table and benches on Friday morning.<br> <br> As we only came home after work Friday afternoon I saw the table and benches.<br> <br> What a disappointment! <br> <br> The table look like a second hand table which has been used. This is not fair to me as the client. <br> <br> The benches was neatly packed.<br> <br> Why should I fight for something that I already paid for?? <br> <br> This is really unacceptable.<br> <br> I have attached some of the photo's that has been taken.<br> <br> Please give me a solution for my problem because I think if it was you then you would also not be happy with the service and goods.<br> <br> Your urgent response on my email will be appreciated.<br> <br> Thank you <br> <br> <br>

0
Replies (1)
Coricraft Group
Coricraft Group's reply23 Feb 2016, 10:07
Official
Hello nadia.naude,

Apologies for the frustration. Tim was actually with me yesterday so I'm sure he would be catching up on mails today. I have directed this to the correct Manager, he will be in contact shortly with a solid plan of action.

You mustn't accept poor quality, we must deliver the quality product that you ordered and paid for.

Regards

Mark Staniforth
Retail Exec