ML
Michelle L
1 reviews | Active since Aug 2025
30 Aug 2025, 06:31
Worst service and poor quality goods
Poor quality furniture and worst service I’ve ever experienced. Had to exchange the leather sofas I ordered twice because of poor workmanship and eventually had to ask for a refund after a 8month process…now I’m left with no sofa and no money because they are just not processing the refund…Im tired of listening to their lies about why they are not able to process the payment. They had all the documents they needed almost a month ago but now can’t find it?? I will not recommend buying anything here you will regret it.
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Coricraft Group's replyOfficial
02 Sept 2025, 10:59Dear Michelle,
We appreciate you taking the time to share your experience with us.
We sincerely regret the frustration this has caused. The initial refund request was unfortunately declined as the sales order had not been signed. We have now received the signed document, and our finance team has already started the refund process. Thank you for your patience, and we’re sorry for the experience you’ve had.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We sincerely regret the frustration this has caused. The initial refund request was unfortunately declined as the sales order had not been signed. We have now received the signed document, and our finance team has already started the refund process. Thank you for your patience, and we’re sorry for the experience you’ve had.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Coricraft Group's reply02 Sept 2025, 10:59
Official
Dear Michelle,
We appreciate you taking the time to share your experience with us.
We sincerely regret the frustration this has caused. The initial refund request was unfortunately declined as the sales order had not been signed. We have now received the signed document, and our finance team has already started the refund process. Thank you for your patience, and we’re sorry for the experience you’ve had.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We sincerely regret the frustration this has caused. The initial refund request was unfortunately declined as the sales order had not been signed. We have now received the signed document, and our finance team has already started the refund process. Thank you for your patience, and we’re sorry for the experience you’ve had.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team