Worst Sales Person ever

<p>I went to Coricaft Carnival Mall on the 12th of August 2016 looking for a lounge suit, I saw something that I liked and the sales lady assisted me with a quote, I wasn't too sure about the colour and took some samples and said i will go to Coricraft Boksburg to have a look at their colours and then I will decide on a colour.</p> <p> </p> <p>So on the 14th of August 2016 I went to Coricraft Boksburg and saw the colour couch that I liked and Preious the sales lady came up to me to assist me I told her what I want and handed my quote from Carnivall Mall to her and told her to remove the tv unit and just to remove the one carpet and change it to another carpet, I heard her telling one of the other sales people that all she wants to do is to go and eat, she handed me a new quote which i signed and checked and saw there was an error on the quote she removed the scotch guard which I told her not to do because we've got 2 small kids and we need the couches to be treated, by now she started with her attitude towards me, she revised the quote and i checked the quote she did not change the colour of the couches on the quote after i gave her the sample of the colour and told her this is what i want. She had such a bad attitude towards me and once again changed the quote I double checked the quote and everything was fine I signed and waited, I gave her the deposit of R5000 and told her that i will pay the rest over 6 months.</p> <p> </p> <p>She handed me an envelope and i stood there she said is there something else i said no is that it she said yes and i left, until now i do not know what my instalment will be per month, how does the payment work is it on debit order or do i need to do a eft or what, i also do not know when i will receive my order or how it works.</p> <p> </p> <p>I really hope that coricraft would get back to me in this regard and would please sit down with Precious and send her on a customer service course to learn how to work with customers like Hannes that works at your Boksburg branch.</p> <p> </p> <p>Hope to hear from you soon to get all the information that i need on my account and payments etc.</p> <p> </p> <p> </p> <p>Regards</p> <p>Angelique</p>