1 reviews | Active since Dec 2015
Worst experience ever
I bought a bed from Coricraft Cresta on 31 October 2015 and was told by the sales consultant that because of the Xmas period delivery would be between 4-6 weeks but most probably 4 because the factory was trying to push out orders before the Xmas break. What she failed to tell me was that the material I ordered was apparently unavailable only to find this out two weeks down the line via a call from HO. When I queried this with the store they said they were unaware and would ensure they still meet the estimated delivery date because this was their error. It is now 21 December and after numerous calls to HO and visits to the store, several dates being given and then missed I am still without a bed. This bed moves from traveling from Cape Town to being in production to people not knowing what the hell is going on. I to this day have never been able to get hold of Lillian on the *** number as she appears to always be unavailable. Today this number is just going unanswered - the store can't help either. So can someone just tell me what the hell is going on or just bring back my money and I will gladly go shop elsewhere. A little bit of honest feedback would be highly appreciated.
We apologise for the delays with your order , I have booked your delivery for the 5th of January as discussed.
We will keep you updated until then .
Kind regards,
Olga de Pinho
Quality Manager
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***
Best regards,
We apologise for the delays with your order , I have booked your delivery for the 5th of January as discussed.
We will keep you updated until then .
Kind regards,
Olga de Pinho
Quality Manager
***
***
Best regards,
