Worst Experience!

<p>I was at the Coricraft Cresta branch and was really interested in purchasing one of your couches that was on special. I got a quote made out for me etc. I then submitted all the forms a few days later to apply for the card so that I could get the couch. Apparently coricraft staff don&apos;t follow up on the paper work that is send to the RCS group, papers that they had sent throuh to them. When I got to the branch(for the second time) to find out what was going on, they phoned RCS there and then, they had told them my bank statements were not attached(apparently that is my fault). They continued to tell me because of this, my quotation had expired and I could no longer get the couch on the special. They never apologised, they never tired to sort it out for me, I was the one who was at fault for them not sending through the right paperwork and following up on it. They were extremely rude to me, once telling me there was nothing they could do I pretty much got ignored. I thought buying furniture would be an awesome experience, well this was one of he most unpleasant, frustrating experiences I have ever experienced. I no longer want to buy an thing from the store. I contacted head office and told them I wanted to speak to management, what did they do? Put me through to the same people at the cresta branch who had just *****ed me over. Worst customer service EVER!!!!</p>