Worst Customer Service Ever!!!

<p> </p> <p>I bought a furniture set worth R36 000. 00 for my dining and living room for the Christmas. I explained to the sell's person that I wanted my furniture to be delivered before the 24th of December since I will be hosting a Christmas party on Saturday the 24th. He confirmed that all be will delivered on Tuesday the 20th. I then asked him to please deliver on the 21st since I will be at work on the 20th and there will be no one at home to receive the goods. He agreed and confirmed that the goods will be delivered on Wednesday the 21st. I further explained to him that I'm leaving for Nelspruit Wednesday evening, can we confirm with the warehouse that the good will be delivered in the morning. He confirmed with a big smile after making several phone calls, assumingly with the warehouse. <br />On Tuesday the 20th after work, I went to the shop to buy some beautiful pillows that I saw previously, I saw the sells' man and reminded him about my order, he confirmed again on the agreed date and was sceptical about the time as I requested the goods to be delivered in the morning. I told him it was okay as long as I get my good on Wednesday before going to Nelspruit, since I won't have time to clean my house and set everything on Saturday morning when I return to Johannesburg. <br />On Wednesday the 21st (in the morning) I started worrying after not receiving a call from the warehouse to confirm the time of delivering. I contacted Coricraft to check if they are still delivering on not. To my surprise, they requested my address and confirm that my order was not scheduled for delivery today, but on Monday the 26th, and since that's a holiday, it will be them delivered on the 28th of December 2016. <br />With all these disappointment, I phoned the store and asked to speak to the sell's man again, Mr. Amu. I told him what the warehouse told me and he kept on saying that he's been trying to get hold of the warehouse but they've ignoring his calls and keeping him on endless hold. Surprisingly I managed to go through the warehouse landline with no problems. He continued lying to me saying that the call for delivery is in and they will deliver today. I phoned the warehouse again and they were clear with me that no call for delivery was made my the sell's person for the 21st. They only got the call today (21st) after I contacted them in the morning. <br />5 hours has passed since I spoke to the sell's man on the phone, and he still haven't got back to me and apologize for lying to me just to get a sell. I'm still disappointed about Cresta Coricraft. My advise to you all fellow future customers, avoid that store, is full of ***** and sell's persons that don't have the customers' interest at heart. It's clear that they are only there to push sells and not satisfy customers ' needs. Even the manager from the store confirmed the date of delivery and when I asked to speak to the store manager, I'm sent from pillar to post. <br /> <br />Coricraft just ruined my 2016 Christmas. I don't think I will engage myself in any relationship with the in the future. Expect I'll Cresta Shopping Centre Coricraft. </p>