1 reviews | Active since Jan 2013
WORST COMPANY TO DEAL WITH - DO NOT BUY FROM THIS COMPANY -THEY TAKE YOUR MONEY AND DO NOT DELIVER GOODS
<p>Bought a edward media tv unit from Coricraft Clearwater on the 15 October 2016 for an amount of +/- 30000.00 and to date 02/11/2016 it was not delivered - Is Coricraft in financial problems that they can take the customers money and not deliver the goods.Have been following up with the warehouse with a woman called Gladys and she tells you bull**** information that all the uniits they have sourced has been damaged. Then on the morning of 28/10/2016 Gladys makes arrangements for the goods to delivered and at 12.00pm she informs me that the unit is damaged. I contacted Gladys on numerous occassions and she says she is going to speak to the manager and never returns phone calls. Contact the Branch Manager at Clearwater mall by the name of Paul and he doesnt return the calls - Then contact the assistant manager Shelley at Clearwater and she doesnt return the call - poor management but they want to close the deal and take your money. Contact Paul on the 29/10/2016 and he returns the call as I told him that im going to toi toi outside his store and promises delivery by Wednesday 02/11/2016 and this does not happen as I get call from Gladys that they cant deliver. I contact the head office to speak to Kevin the senior person in charge and the receptionist blocks all call, can even give me Kevin's cell number. Leave a message and he doesnt event bother to return the customers call. Contact the warehouse and speak to Linkie and she says she will deliver by the end of the day which she did after telling her I will get the media involve and get my workers to toi toi outside their stores. Deliver happen at 4.00 pm and they deliver a damaged unit as the delivery workers damaged the unit while trying to assemble and then tell us they are not taking it back. They threaten my wife a woman in the house and become abusive. So I contact Linkie and tell her that I am going to lock their truck in my house and call the cops. Not customer courtesy or respect (duh) we as customers are giving them business and trying to support their company - creating employment for them....Even the top managemnt of this company give a **** about the customer "It like we have your money what are you going to do" - FYI - a consumer has rights as well.</p>
We apologise for the poor service and damaged stock. As per lientjie your order was delivered and everything is order.
Kind regards,
Olga de Pinho
We apologise for the poor service and damaged stock. As per lientjie your order was delivered and everything is order.
Kind regards,
Olga de Pinho
