NZ
Nontsie Z

1 reviews | Active since Jan 2024

21 Jan 2024, 17:33

Worst Company ever

Worst service ever with no regards for clients. False advertising..All the scatter cushions were 499 retail plus discount. Got to the till Thato said it shows 699.she went and checked the prices on all of them it was 499.She called Ashraf the manager from tygervalley as there was no manager in Tablebay. He ddnt even care to hear and do right by the client. He was as if he is talking to a tick. I am really not pleased and it's a pity cause all my house furniture is from them.and @home.i regret ever buying from a company with no regard for their clients.

0
Replies (2)
Coricraft Group
Coricraft Group's reply24 Jan 2024, 13:25
Official
Dear Nontsie,

We appreciate you taking the time to share your experience with us.

We sincerely apologize for the inconvenience you've experienced during your recent visit to our store. We can confirm that our area manager has reviewed the issue and approved the discount you were expecting. We want to assure you that this discount will be honored in-store. Your loyalty is valued, and we appreciate your understanding.

If you have any further concerns, you’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.

Yours in design,
Ruth
Customer care support team
NZ
Nontsie Z's update25 Jan 2024, 18:45
Reviewer Update
Shout out to Thato and the manager for keeping to their word
..thank you