MR
Monique R

1 reviews | Active since Jul 2014

28 May 2015, 16:07

Where is my mirror?

I purchased a number of items from the Morningview Store on the 17th May 2015. Part of my order was a Ningbo Mirror, which never arrived with the rest of the goods. I spoke to a Grace (on the *** number), who informed me that Alwyn would call me back on the same day - that was the 25/05 and to date no call has been received to advise me of where the mirror is or when I can expect delivery of the mirror.<br> <br> I sent an e-mail to Penny. Her out of office indicated that she was only returning on the 3 May - My e-mail was sent on the 27th May (??) go figure... Considering Penny's out of office, I then sent a subsequent e-mail to [Email Removed] [Email Removed] and [Email Removed] To date, I've received absolutely no communication from any of these individuals.<br> <br> Can anyone in Coricraft please let me know when I can expect my mirror?

0
Replies (1)
Coricraft Group
Coricraft Group's reply28 May 2015, 16:23
Official
Hello LuluVarkus,

Please accept my sincere apology for the lack of communication. I have booked your delivery for Saturday as discussed.

Please let me know if you need any further assistance.

Kind regards,

Olga de Pinho
Quality Manager
***
***