1 reviews | Active since May 2012
What kind of a fool do you people take me for
So, I buy a couch, which is delivered with a serious and ugly flaw in the leather. I send the pictures through and they tell me they will manufacture another one for me and deliver it today, which they do. Except the couch they deliver today, has one armrest with a totally different colour leather than the rest of the couch. <br> <br> How does this pass quality control ??? How can you tell me this is acceptable. Is it because I am divorced and and there is no man to take control that you people think I don't have a brain and you can do what you want ???? <br> <br> I know it is Sunday, but tomorrow, I will raise merry hell at your Boksburg store where I made the payment for the couch. If I dont care if you have to get the owner of the shop out of church, but tomorrow, I will either get a satisfactory couch for the money I paid, or you will refund me for both the couches I purchased, and I will go elsewhere. Prefferably somewhere they have quality control before stuff gets shipped to customers who work hard for their money and then get ********** by the likes of Coricraft. <br> <br> Also know, that the photos of the junk you sell, will be all over facebook, twitter, and all the other social media
I am sorry that your purchase hasn't met with your expectation.
The buffed leather that you selected has many shades sometimes up to 5 on one hide . While we do our best to balance out the shades once in a while two panels may be quite different . We can exchange this unit for you but I do suggest that you look at a leather with less shade variation.
We want you to be thrilled with your purchase and will contact you to discuss a way forward.
Kind regards,
Olga de Pinho
Quality manager
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I am sorry that your purchase hasn't met with your expectation.
The buffed leather that you selected has many shades sometimes up to 5 on one hide . While we do our best to balance out the shades once in a while two panels may be quite different . We can exchange this unit for you but I do suggest that you look at a leather with less shade variation.
We want you to be thrilled with your purchase and will contact you to discuss a way forward.
Kind regards,
Olga de Pinho
Quality manager
***
***
