1 reviews | Active since Mar 2013
Website/poor service
I’ve ordered a mattress from Coricraft and their website does not provide details of whether an item is in stock. I ordered the mattress on the 02/03. The order was placed on their end a day later. I was contacted on the 10/10 and informed that the bed would take 6 weeks to manufacture. I informed the consultant that this doesn’t work and I require the mattress sooner and kindly requested that the order is expedited. If there website had any indication of approximate timelines - I would have placed my order with a competitor who would deliver in 2 business days. They did not offer to return my money and and I haven’t not received a response to the emails that I’ve sent to them. I’ve ordered several furniture items on the same day from Coricraft’s competitors and received every order except the Coricraft order. No one from Coricraft has contacted me to manage expectations of when the mattress will be delivered.
