1 reviews | Active since Jun 2015

23 Nov 2015, 19:23

We are truly satisfied,Thank you

I would just like to say a huge Thank U to Canal Walk store Manager Mo, our sales assistant Justin Wragg, Quality manager Olga de Pinho, Lizelle Goliath, Lenoad and everyone who was involved in the process working tirelessly to ensure that we received a brand new replacement of the couches we were not satisfied with.<br> <br> I know quality when i see it and today i can proudly say that the couches delievered to our home are Coricraft quality that i know. <br> <br> Thank you for your effort to maintain excellent customer service and keeping your customers smiling, We highly appreciate it.

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Replies (1)
Coricraft Group
Coricraft Group's reply24 Nov 2015, 08:55
Official
Hello mimoangel,

Thank you very much for taking the time to post this compliment and for giving us the opportunity to resolve the complaint.

We don't always get it right the first time but we want every customer to be thrilled with their purchase.

Kind regards,

Olga de Pinho
Quality Manager
011 611- 8700
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