1 reviews | Active since Jan 2016
VERY UNHAPPY CUSTOMER
I am not a very happy customer right now.<br> <br> Today is the third time out of four deliveries that your transporter/courier wastes my time.<br> <br> Obviously one understands that things like possible traffic etc play a role, but this has now become ridiculously unacceptable!<br> <br> And all this for products that had to be returned due to damages. This in itself is unacceptable.<br> <br> I phoned this morning to confirm the time of delivery. I was told 10h45. I left my practice in order to be there on time and I patiently waited for 30 minutes. Nothing. Just like the previous two times.<br> <br> I phone customer service again and I am then told that the truck has not even left the warehouse yet! This is now 11h20. <br> <br> I see patients throughout the day and need to plan the appointments accordingly in order to make sure I am present for the delivery. I drive back and forth, wasting my petrol, for nothing.<br> <br> I will never again purchase anything from Coricraft.<br> <br> I was told the delivery will now take place this afternoon after 17h00. I am not holding my breath.<br>
Apologies
I have forwarded this onto the Operations Exec, he will ensure that we deliver as stipulated
Regards
Mark Staniforth
Retail Exec
Apologies
I have forwarded this onto the Operations Exec, he will ensure that we deliver as stipulated
Regards
Mark Staniforth
Retail Exec
