Very bad service

<p>We purchased a lounge suite about 2 months ago and finally got delivery about 2 weeks ago. The couch was creased and there was a few black marks on. We contacted Coricraft in William Moffet, PE, as we bought the couch there. They said they are gona send someone, which they did, 2 weeks later and the steamer they were using was dirty. Now there is black marks on the couch and the couch is a very light colour. I called in again, it was said they gona speak to their manager and get back to me. That was last week Friday, its almost going in for Friday again and still no feedback. This is unacceptable, after spending so much money and long delivery of about 2 months and this is the kind of service we receive. </p>