1 reviews | Active since Jan 2016
VERY BAD SERVICE
Firstly I want to mention, that given the litany of complaints against this group I hardly have to add my report. I purchased two chairs and a coffee table in September 2015 and actually paid on the day that I was in the store. I was told that they didn't have the chairs in the Joburg storage but that there was stock in the Capetown warehouse, so I had to give them 3 weeks for delivery. This turned out to be a LIE. More than a month passed after the promised date, whereupon I visited the store thoroughly angry. They gave me apologies and with another promise that the delivery date would now be 23rd December I departed, still very disappointed. Next thing some regional manager bothered to call and CONFIRM this date. I believed it this time - WHAT WAS I THINKING??? Needless to say, Coricraft let me down horribly, then promised that my furniture will be delivered on Monday 11th January 2016. Almost FOUR MONTHS after payment was received by them. We will see. Regardless, Coricraft has lost a customer and I would highly recommend that people steer clear of this group.
As per our earlier telephone conversation, we are sourcing the stock from our CPT warehouse. As soon as it arrives we will deliver.
We apologise for the error we made with your order and will arrange the credit as discussed.
Kind regards,
Olga de Pinho
Quality Manager
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As per our earlier telephone conversation, we are sourcing the stock from our CPT warehouse. As soon as it arrives we will deliver.
We apologise for the error we made with your order and will arrange the credit as discussed.
Kind regards,
Olga de Pinho
Quality Manager
***
***
