BM
Buyiswa M

1 reviews | Active since Nov 2016

18 Dec 2019, 14:35

UTTERLY DISGUSTED

So dealing with Coricraft has been a pain since 5 Oct 2019 when I bought 2 terry couches. On the 8 Oct damaged couches were delivered which I returned. Only to receive couches on the 29 Nov 2019 (8 weeks later). On the 02 Dec 2019 I reported that one couch is making a knocking sound when standing up and a Quality inspector was sent to my house on the 06 Dec 2019 to check it. He booked it in for repairs sighting springs that are lose. My couch was collected on the 09 Dec 2019 for repairs , only to be returned back today the 18 Dec in even a worse condition. I have returned it again. Coricraft I am sick and tired. You take your client for granted. Its December and My house has been empty since Oct. Sort this out!

0
Replies (1)
Coricraft Group
Coricraft Group's reply24 Dec 2019, 11:58
Official
Dear Buyiswa M ,

We apologise for the poor repair, your couch will be delivered back to you today . It has been repaired properly this time.

Kind regards,
Olga de  Pinho
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