1 reviews | Active since Oct 2018
Useless service!
We ordered 6 barstools from coricraft 6 weeks ago. They were supposed to arrive this week. A lady phoned this week informing us that the chairs cannot be delivered because of what is going on at the port. Our chairs are not imports. We did a custom order, so they are manufactured locally. The response then was that maybe they are then waiting for the leather from the port. MAYBE… Yesterday my husband phoned again. The answer he got was that they would only start manufacturing in January and we will receive the chairs by end of February. What!? More than FOUR MONTHS after we ordered!? Coricraft has always been our go to furnishers but all we want now is our money back and to never do business with them again.
We appreciate you taking the time to share your experience with us.
We are so sorry for the delay and frustration you've experienced with your barstool order. We understand your disappointment, and we sincerely apologise for falling short of your expectations. We acknowledge the inconvenience caused and want to assure you that we're actively addressing this issue.
Your customised order involves a combination of locally manufactured components and some imported materials, contributing to the unexpected delay. We truly value your loyalty as a customer, and we are committed to finding a solution. Our team is working to expedite the manufacturing process and get your barstools to you as soon as possible.
We understand that this situation has been frustrating, and we appreciate your patience.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We are so sorry for the delay and frustration you've experienced with your barstool order. We understand your disappointment, and we sincerely apologise for falling short of your expectations. We acknowledge the inconvenience caused and want to assure you that we're actively addressing this issue.
Your customised order involves a combination of locally manufactured components and some imported materials, contributing to the unexpected delay. We truly value your loyalty as a customer, and we are committed to finding a solution. Our team is working to expedite the manufacturing process and get your barstools to you as soon as possible.
We understand that this situation has been frustrating, and we appreciate your patience.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team