Unwillingness to help with a problem

<p>In July last year we bought 2 Koda Couches from Coricroft Boksburg, last month on the 23rd August I emailed the branch to say that the fabric had worn away on one of the couches and I would like to have this repaired, I was even prepared to pay for this, after numerous emails I have finally received a response saying 'sorry we can't help cause we do t have the fabric' I think this is extremely bad service, no alternative has been offered on how to go about repairing this couch, it has been 1 year and 2 months that we have had this furniture and die to poor quality fabric it is ruined, all I want is to have it repaired and not have to buy a new couch after 1 year of use, surely the furniture should last longer than this. I would like a solution and I would like to not have to wait 3 weeks for one </p>