Unprofessionalism,Very bad service

I ordered a bed on the 13th Nov 2017 and was promised that it would be delivered second week of December 2017,second week of december when I phoned to ask when I'll be getting my order I was told that the factory is closed and they had not even started with my order,I was not pleased with this feedback as no one had the decency to tell me that my order will be delayed,only when i phoned I was told I wont be getting it.This is very unprofessional and unacceptable.

When the bed gets finally delivered on the 17th Jan 2018,the base is not the same size of the headboard,How on earth did they miss this I have no idea, the level of carelessness here left me speechless. How did they load different sizes on the truck and have the nerve to deliver it to my house.

I phoned the call centre explaining my story and the lady that answered the phone told me that unfortunately theres nothing that can be done now I'll have to wait 6 weeks to get the headboard.

I'm very angry as I"m typing this course I get the feeling that Coricract don't care about their customers,till today I haven't had anything from Coricraft.

I really feel disrespected and I don't feel valued as a customer.I'm extremely angry and disappointed at the level of professionalism.