Unhappy person

My husband has been work for 14 yrs for the company name corricraft epping western until recently on the 31 st of Oct he helped the customer to fix his cushion and the cust was happy and my husband was done with the work the customer said he done a excellent service he put a smile in the customer and the customer gave him a tip and it was a mistake when the customer do that bcs on the 2 nd he was called in he was suspended from work and now he is jobless fired of giving excellent service and putting a smile in the cust I would prefer anyone to go and buy at corricraft bcs even the management they dont know what is customer service