AA
Ambition A
1 reviews | Active since Nov 2021
30 Aug 2024, 16:10
Underhanded Tactics from this disappointment of a company
Coricraft presents itself as a high-end furniture store, but my experience suggests otherwise. Their business practices seem questionable. I purchased a Kaya coffee table online, and initially, I received a table with broken wood. When they replaced it, the second table had poorly sealed marble. I would advise against purchasing from Coricraft due to their subpar quality and service.
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Coricraft Group's replyOfficial
03 Sept 2024, 16:30Dear Ambition,
We appreciate you taking the time to share your experience with us.
We apologize for the issues you've experienced with your Kaya coffee table. This certainly does not reflect the quality and service we aim to provide at Coricraft. To assist you further, could you please email us images of the table along with your order details to ***? Our team will promptly review the situation and work towards a resolution. We appreciate your patience and look forward to addressing this matter to your satisfaction.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We apologize for the issues you've experienced with your Kaya coffee table. This certainly does not reflect the quality and service we aim to provide at Coricraft. To assist you further, could you please email us images of the table along with your order details to ***? Our team will promptly review the situation and work towards a resolution. We appreciate your patience and look forward to addressing this matter to your satisfaction.
Yours in design,
Ruth
Customer care support team
Coricraft Group's reply03 Sept 2024, 16:30
Official
Dear Ambition,
We appreciate you taking the time to share your experience with us.
We apologize for the issues you've experienced with your Kaya coffee table. This certainly does not reflect the quality and service we aim to provide at Coricraft. To assist you further, could you please email us images of the table along with your order details to ***? Our team will promptly review the situation and work towards a resolution. We appreciate your patience and look forward to addressing this matter to your satisfaction.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We apologize for the issues you've experienced with your Kaya coffee table. This certainly does not reflect the quality and service we aim to provide at Coricraft. To assist you further, could you please email us images of the table along with your order details to ***? Our team will promptly review the situation and work towards a resolution. We appreciate your patience and look forward to addressing this matter to your satisfaction.
Yours in design,
Ruth
Customer care support team