Unacceptable service

I've been waiting for my furniture for 10 weeks without an explanation for the delay.

1) Received an email with expected delivery time of 12 week... when I enquired via email, there was no response. After contacting them they were still not able to tell me an exact date when my furniture would be ready and did not phone back with clarification...

2) Eventual when I received clarification in the 8th week that they were expecting my furniture to arrive the follow week, I wanted to pay via EFT the delivery fee. The sales consultant however said we can rather arrange the payment and delivery booking the following week when she confirms my furniture has been delivery to the warehouse either Tuesday or wednesday in the 9th week. No call came once again and I had to follow up on the Thursday.

Banking details were provided to me, by the sales consultant. However she then informed me that there would be a 2 day waiting period before the delivery would be booked.... so why did she not assist me when I wanted to make the payment the previous week???

2) banking details were not full and correct even when I enquired to another sales consultant at Brooklyn store. The delivery fee was even conveyed to me incorrectly!

3) I made the payment with a closer coricraft store and Ester from centurion was a big help to get my booking for delivery the same day. Thanks Esta

4) Then it all went peared shape again when it came to the warehouse. My delivery was booked for friday 11/12/20 where I specifically asked for after 15:00... 10/12/20 I get a confirmation sms at 17:15 informing me my furniture will be delivered at 10:30-11:30!!! Why?????

5)After getting hold of the warehouse during office +/- 8:30 the next morning, the man I spoke to said he would inform the driver to only deliver after 15:00... Around 11:00 the driver pitches at my house with no one to accpect the delivery. He informed me that the warehouse did not inform him to deliver later!

6) The drive said he would deliver my furniture after 15:00! It's almost 18:30, no furniture, no phone call, absolutely nothing!!!!

Totally unacceptable service from the store all the way through the process to delivery! Not even excited for my purchase anymore...

When will i receive my furniture, year 2021??? Come on Coricraft!