Unacceptable service

<p>I am very unhappy and unsatisfied with your service.<br /> <br />I ordered a Manhattan 3 piece couch from Coricraft Clearwater 2 July 2016 (5 months back)<br /> <br />The dates following after placing the order:</p> <p>2 July 2016 - Payment Made. (Deposit)</p> <p>16 September 2016 - Paid in full the outstanding amount</p> <p>21 September 2016 - Couch delivery day. I ordered a Manhattan 3 piece couch. I received one middle piece and two left hand sides (facing the couch) of the couch. No right hand side. Delivery took the WHOLE couch back because they will not know which part is missing if they do not take back the couch (according to the delivery team). I phoned Coricraft to please bring back the 2 pieces that are correct because weI have nothing to sit on. Coricraft agreed and the came back the following week with the two correct pieces.</p> <p>27 September 2016 - 2 correct pieces delivered </p> <p>2 November 2016 - (after 7 weeks from the original delivery date) I received a call notifying me that the 3rd part of the couch is still missing. So it basically took the team 7 weeks to "search" for the couch. This is the timeframe that it takes to make a whole new couch. How is this even possible? Coricraft then agreed to make me 3 new pieces and take back the 2 pieces that they delivered.</p> <p>7 December 2016- I called the Clearwater branch to find out what is the progress of our couch. I have been put on hold, transferred form one manager to the next and no one can help me?</p> <p>14 December 2016 - 24 weeks (5months) from original order date. Still no feedback and no one can give me an update on my couch</p> <p> </p> <p>Your service is unacceptable!!<br /> </p>