SW
Sara W
1 reviews | Active since Mar 2014
26 Mar 2025, 19:20
Took my money but no delivery !!!
I ordered a simple vase 17 March today is the 26th and it has still not been delivered. I have initiated many chats to WhatsApp to ask where is my order. Vanessa said she will contact me on Monday 24 March ..she never did . Tulani said it will be delivered today 26 March .. lies because it was never delivered. if you guys can’t deliver a simple vase please just refund me money . it was my first time ordering from Coricraft and will definitely be my last.. I ordered from your competitors the very same day I ordered from you and I received those orders within 2 days with you guys it’s going for 2 weeks !!!
Helpful (0)
Replies (1)0
Replies (1)
Coricraft Group's replyOfficial
31 Mar 2025, 15:20Dear Sara,
We appreciate you taking the time to share your experience with us.
We sincerely apologize for the delay in delivering your order. We are glad that your beautiful vase was delivered on the 27th of March, and we truly appreciate your patience. We hope to have another opportunity to serve you better in the future.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We sincerely apologize for the delay in delivering your order. We are glad that your beautiful vase was delivered on the 27th of March, and we truly appreciate your patience. We hope to have another opportunity to serve you better in the future.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Coricraft Group's reply31 Mar 2025, 15:20
Official
Dear Sara,
We appreciate you taking the time to share your experience with us.
We sincerely apologize for the delay in delivering your order. We are glad that your beautiful vase was delivered on the 27th of March, and we truly appreciate your patience. We hope to have another opportunity to serve you better in the future.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We sincerely apologize for the delay in delivering your order. We are glad that your beautiful vase was delivered on the 27th of March, and we truly appreciate your patience. We hope to have another opportunity to serve you better in the future.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team