They have my money and now they could not care less

<p>On the 11 th August at the Nothgate branch I ordered ( and paid for as is their wont) four foam inners for my 2 two seater coricraft settees. I was told it would take four to six weeks. ( to cut four foam rubber cushions??? Sounded ridiculous at the time but little did I know what was to follow)</p> <p>On the 20th of September i received an SMS from their warehouse, followed by a phone call to say that my cushions were ready for collection/delivery. I asked them to send them to the branch where I bought them.</p> <p>After two weeks of silence on their part I phoned to ask where my goods were. A lady called Glorius said she would investigate and call me back in a few minutes.Nothing.</p> <p>A few days later I called them again. I was given the same reply by someone else. Same result.</p> <p>My third call was to the manager, Andre. He said that the order was incorrectly captured and they had only TWO cushions but he would investigate and revert " shortly". </p> <p>Nothing!!!!</p> <p>On the 15th of October I went into the branch to confront the same manager. He reiterated that they were waiting for the other two cushions but as it was a Saturday I would have to wait until Monday to locate.</p> <p>He promised he would "update me" within the next few days. (You can Guess where this is going).....Nowhere!!</p> <p>So ! 10 weeks down the line Coricraft have my money and I have nothing. Not even the curtesy of one of the</p> <p>many promised phonecalls. These are only cushion inners for heavens sake. Imagine if it was furniture.</p> <p>And Rochester Furnishers is just next door!!!</p> <p> </p> <p> </p>