The worst service in the world and *****ing my money

I was pro this company with spending alot of money on furniture in the past. Damn I can't believe the experience I have just received as of late. After buying and paying for things to do with my couch. After a year I haven't received anything from them. They tell me that they received wrong stock from their factory in Cape Town. Or this is still getting made for the 100th time. The funniest one is that no one knows about my order and that the stock is missing in the warehouse. These guys are proper comedians. We call Claudette from the head office in Johannesburg and she doesn't answer or return your call. You go there and she tells you that she will be escalating the matter. Wont have a couch come monthend when I move to my new place. This is a joke and they have taught me a good lesson. Go to another service provider to design your furniture or go to their competitors where you will feel appreciated as a customer. I don't think they know that customer service is key to locking in customers for life. They don't care about you guys because they are still making money from other customers that don't know about the bad service to follow.