1 reviews | Active since Jul 2016

21 Jul 2016, 09:20

The Worst service Ever!

<p>I have recently placed an order with Coricraft in Rosebank and made the order and all payments in May for delivery of the goods on the 30th of July. As part of the order was a dinning room set with a bench and chairs.</p> <p>Keep in mind the time of the order almost 2 whole months ago and only now a week before I expect delivery they tell me that the chairs are faulty and will have to place a new order with the manufacturer and this will take another whole month with delivery expected end of August. I find this highly unacceptable and highly unprofessional as now how am I expected to have a dinning room without chairs and made aware with such short notice!? and all they do is put the blame on the "manufacturer" and no accountability at all!</p> <p> </p> <p><br />I cannot believe that this can happen after I have placed such a big order and shown such support, - I for one will no longer take my business to Coricraft, There are many other furniture shops that I know will be glad to receive my business and treat me much better! </p>

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Replies (1)
Coricraft Group
Coricraft Group's reply27 Jul 2016, 09:19
Official

We apologise for the delay with the arrival of your dining chairs . We will send you some loan chairs to use until your chairs arrive.

Kind regards,

Olga de Pinho

********** 700