AE
Ame E

1 reviews | Active since Sept 2010

12 Nov 2025, 12:10

THE WORST CORICRAFT CUSTOMER SERVICE

Honestly the WORST customer service we had to deal with, they are very happy to take 85K but reluctant to answer emails, because they delivered a damaged table, We have asked for a refund, but silence. While I was talking to one of the customer care ladies, she was busy eating and talking to someone else!!! Seriously???

0
Replies (1)
Coricraft Group
Coricraft Group's reply12 Nov 2025, 12:36
Official
Dear Ame,

We appreciate you taking the time to share your experience with us.

We sincerely apologise for your experience and the frustration caused. The dining table you purchased has been discontinued, and we’ve requested that our Kramerville store contact you urgently to assist with a re-selection and share the available options. We truly regret the inconvenience and are committed to resolving this matter as quickly as possible.

You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.

Yours in design,
Ruth
Customer care support team