MS
Mordechai S

1 reviews | Active since Apr 2018

29 Nov 2023, 15:30

The worst after sale service from coricraft

The after sales service is terrible nobody wants to take any responsibility and fog you off to the next person who also won't help you sorry we do don't have the fabric you chose so we don't know when you will get your purchase! No communication no returning your call.

0
Replies (1)
Coricraft Group
Coricraft Group's reply12 Dec 2023, 14:44
Official
Dear Mordchai,

We sincerely apologize for the delay in your order due to congestion at the Durban port. To offer some comfort while waiting for your chosen fabric, we've arranged and delivered a loan couch for you to use while we are waiting for the fabric,
We appreciate you taking the time to share your experience with us and we thank you for your patience.

If you need any further assistance, you’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.

Yours in design,
Ruth
Customer care support team