KM
Khensani M
1 reviews | Active since Feb 2016
25 Feb 2016, 13:25
The Palma plasma unit is damaged at the back
I bought a Palma Plasma Unit at Coricraft the Glen and it was delivered on the 6 Feb 2016 with damages at the back. Unfortunately I was not at home when it was delivered and my helper signed for it. I then contact Coricraft the following week and the RMA was logged on the 18th February 2016. I have sent emails to the Glen and every time I do a follow up, I'm promised that Ventia will contact me. To this date I have not had any feedback
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Coricraft Group's replyOfficial
25 Feb 2016, 13:35Hello Mabasok,
Apologies, you certainly should have been contacted, this is unacceptable.
I will follow up with the customer services Manager, we will be in contact shortly.
Regards
Mark Staniforth
Retail Exec
Apologies, you certainly should have been contacted, this is unacceptable.
I will follow up with the customer services Manager, we will be in contact shortly.
Regards
Mark Staniforth
Retail Exec
Coricraft Group's reply25 Feb 2016, 13:35
Official
Hello Mabasok,
Apologies, you certainly should have been contacted, this is unacceptable.
I will follow up with the customer services Manager, we will be in contact shortly.
Regards
Mark Staniforth
Retail Exec
Apologies, you certainly should have been contacted, this is unacceptable.
I will follow up with the customer services Manager, we will be in contact shortly.
Regards
Mark Staniforth
Retail Exec