1 reviews | Active since Nov 2022
The horror at Coricraft Witbank
On the 08th of April 2022, I bought a dinning table and chairs at Coricraft Witbank to the value of R19593.70. To date I haven’t received my items. When I went in to enquire instore it turns out that I was ****med, right inside the store. The sales person who offered me a discount right in front of his manager (seeing that I was a returning customer)was actually registering my items under his personal name. The sales person has been fired, the manager has been fired and it turns out I’m not the only customer that this has happened to. About five or more people who walked into that store were ****med, goods never received, we are struggling with getting our refunds their communication is poor. I’ve been back to that store more than 10x with regards to my refund and still nothing. The funny thing is that they can see that my card was swiped instore but I’m still waiting for my refund seven months later. If you can stay away from Coricraft!
Hi Nqobile
Thank you very much for taking time to post of your experience with the Highveld Mall.
You are absolutely right about the ***** in the store. Since uncovering it, we have been methodically working through the order book to ensure that we address every customer affected by it. Unfortunately, several customers opted to purchase on the dismissed staff members’ staff cards to benefit from their staff discount, making it difficult to track them down.
Please share your details with us, so that we can help you immediately! You’re welcome to contact us directly by emailing us on *** or calling us on ***.
Yours in design,
Ruth
Customer care support team
Hi Nqobile
Thank you very much for taking time to post of your experience with the Highveld Mall.
You are absolutely right about the ***** in the store. Since uncovering it, we have been methodically working through the order book to ensure that we address every customer affected by it. Unfortunately, several customers opted to purchase on the dismissed staff members’ staff cards to benefit from their staff discount, making it difficult to track them down.
Please share your details with us, so that we can help you immediately! You’re welcome to contact us directly by emailing us on *** or calling us on ***.
Yours in design,
Ruth
Customer care support team
