Testing the limits of human patience

<p>I wish I could give you zero, because that's how much your employees care about customer satisfaction. I ordered a very pricey item from your Sandton City store, the people there are super friendly and warned me about the call centre being "*****", and that I needed to specify date and time of delivery. Needless to say, that should have been the first red flag. It took me 1 full week to get in touch with someone re the delivery, item was damaged upon delivery, called again to get an exchange, was promised delivery within 48hrs, it's now been almost another full week. The call centre manager (apparently), has now taken over the delivery, but &nbsp;even the MANAGER is now getting the order wrong. And then I ask myself: How difficult is it to get a delivery from point A to point B? Obviously you need some kind of degree. Please get better people. Or don't. Either way, I will never purchase a big ticket item from you ever again. Your service is disgusting, and from the looks of it, so many complain about your utterly poor service delivery, you might actually go out of business soon, unless you pull up your socks, and do something about it.</p>