MM
Mahali M

1 reviews | Active since Sept 2018

16 May 2019, 10:40

Terrible service Coricraft

I purchased a mattress and base from Coricraft Eastgate on Sunday 12 May 2019 and scheduled to be delivered Wednesday 15 May 2019 between 5-7pm. I called the store to confirm delivery and they promised it would be delivered before 7pm. To be disappointed, I attempted to call the store after 7pm as that was the only contact I had and the store was closed. With no luck I had to sleep on the floor. Until now my bed is still not delivered. I paid so much money and had faith in good service from coricraft. Terrible service! So disappointed

0
Replies (1)
Coricraft Group
Coricraft Group's reply30 May 2019, 11:32
Official
Dear Mahali M,

We apologise for the delivery not happening as promised we will investigate and resolve it urgently .

We don't ever want our customers to be disappointed and we apologise for you having a bad night on the floor.

Kind regards,

Olga de PinhoCustomer Experience Manager******