MM
Mahali M
1 reviews | Active since Sept 2018
16 May 2019, 10:40
Terrible service Coricraft
I purchased a mattress and base from Coricraft Eastgate on Sunday 12 May 2019 and scheduled to be delivered Wednesday 15 May 2019 between 5-7pm. I called the store to confirm delivery and they promised it would be delivered before 7pm. To be disappointed, I attempted to call the store after 7pm as that was the only contact I had and the store was closed. With no luck I had to sleep on the floor. Until now my bed is still not delivered. I paid so much money and had faith in good service from coricraft. Terrible service! So disappointed
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Replies (1)Coricraft Group's replyOfficial
30 May 2019, 11:32Dear Mahali M,
We apologise for the delivery not happening as promised we will investigate and resolve it urgently .
We don't ever want our customers to be disappointed and we apologise for you having a bad night on the floor.
Kind regards,
Olga de PinhoCustomer Experience Manager******
We apologise for the delivery not happening as promised we will investigate and resolve it urgently .
We don't ever want our customers to be disappointed and we apologise for you having a bad night on the floor.
Kind regards,
Olga de PinhoCustomer Experience Manager******
Coricraft Group's reply30 May 2019, 11:32
Official
Dear Mahali M,
We apologise for the delivery not happening as promised we will investigate and resolve it urgently .
We don't ever want our customers to be disappointed and we apologise for you having a bad night on the floor.
Kind regards,
Olga de PinhoCustomer Experience Manager******
We apologise for the delivery not happening as promised we will investigate and resolve it urgently .
We don't ever want our customers to be disappointed and we apologise for you having a bad night on the floor.
Kind regards,
Olga de PinhoCustomer Experience Manager******
