Terrible Quality and no accountability.

Item: Coricraft Group
Rating: 1
Author: Christiaan S

I purchased a slipcover couch from Coricraft in december 2023 for R18000 at their Somerset West store. Less than a year and a half later, it’s already falling apart — The zippers broke on most cushions, the sponges are spent despite being well cared for

I contacted Coricraft about it and they sent someone out that basically said I should buy a new couch.

DO NOT BUY COUCHES FROM THEM!!

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Replies (1)

Coricraft Group's replyOfficial

05 May 2025, 14:50

Dear Christiaan S,

We appreciate you taking the time to share your experience with us.

We are so sorry that this was your experience. Our team have gotten in touch and have offered you an exchange of your slipcover to an alternate fabric. We are certain that the new cover will live up to our quality promise.

You’re welcome to contact us directly by emailing us at *** or calling us at ***.

Yours in design,
Ruth
Customer care support team

Coricraft Group's reply05 May 2025, 14:50

Official