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LIZELLE P

1 reviews | Active since Apr 2015

08 Apr 2015, 12:57

Substandard Service and Failure to deliver - h0485

Good day Penny<br> <br> It is with great disappointment that I write the email to you. We purchased a bed on Saturday *** Carnival Branch cash. Yesterday a lady by the name of Molly called me from number *** to arrange for delivery . No one would be available tomorrow so I said today she booked the time. Later I received an sms confirming delivery would take place today between 09:45 and 11:45. I have been calling her and she confirmed that we are the first delivery. At 12 today I called her only to learn that our order has been cancelled why&gt

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Replies (1)
Coricraft Group
Coricraft Group's reply08 Apr 2015, 13:25
Official
Hello Noenoe86,

i apologise for the inconvenience caused we have received some incorrect parts from our supplier . We will be in contact with you to resolve this complaint as soon as possible.

kind regards,

Olga de Pinho
Quality Manager
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