1 reviews | Active since Mar 2017
Subpar Furniture
Coricraft @ The Glen shopping centre.
My recent experience with your brand has left me beyond disappointed. I'm appalled by the lack of quality control.
Despite reporting the damages a week ago, there's been no progress or updates. I did not shell out R18,000.00 ๐ธ for a coffee table just to have it patched up. ๐ โ๏ธ If repairs are your only solution, I demand a refund and a swift collection of your subpar furniture.
Regrettably, my experience with another furniture provider, UFO, was just as disappointing, and I had hoped for a more positive experience with Coricraft.
I believe that a reputable retail store like Coricraft should uphold the highest standards in quality control and customer satisfaction. Sadly, my current experience has fallen short of these expectations.
This is not what I expected from a store like Coricraft.
Customers deserve better.๐
We appreciate you taking the time to share your experience with us.
We're genuinely sorry to hear that your order arrived a bit worse for wear. Our customer service team has been in touch and is all set to send over a replacement order. They're just waiting on your say-so. Could you please let us know how you'd like us to proceed?
Looking forward to making things right for you!
Youโre welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We're genuinely sorry to hear that your order arrived a bit worse for wear. Our customer service team has been in touch and is all set to send over a replacement order. They're just waiting on your say-so. Could you please let us know how you'd like us to proceed?
Looking forward to making things right for you!
Youโre welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
